Terms of service

Terms of Service

Welcome to BloomBod! These Terms of Service (“Terms”) explain how you can use our website, shop with us, and interact with our products and services. By accessing or purchasing from our site, you agree to these Terms.

If you have any questions about this policy, please reach out to us anytime at contact@trybloombod.com.

General Information

BloomBod (“we,” “our,” or “us”) operates this website and offers products and services through it. By visiting our site or making a purchase, you agree to comply with these Terms and our related policies, including our Shipping & Returns Policy, Cancellations Policy, and Privacy Policy.

We reserve the right to update or modify these Terms at any time, and changes will take effect immediately upon posting on our website. It’s your responsibility to review this page periodically for updates.

Account Information

When creating an account or making a purchase, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Products and Availability

We strive to describe and display our products as accurately as possible. However, we can’t guarantee that your device’s display of color or packaging will be perfectly accurate. All products are subject to availability, and we reserve the right to limit or refuse sales to any individual or order at our discretion.

We may discontinue or change products without notice. If an item becomes unavailable after purchase, we’ll notify you and issue a refund.

Pricing and Payments

All prices on our site are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without prior notice.

We accept major payment methods available at checkout. By submitting payment information, you confirm that you are authorized to use that payment method.

Shipping and Delivery

Orders are typically dispatched within 2–3 business days after payment is received.

Domestic (U.S.) Orders

  • Estimated delivery: 5–8 business days after dispatch

International Orders

  • Estimated delivery: 10–14 business days after dispatch

  • International customers are responsible for any customs duties, taxes, or clearance fees charged by local authorities.

Once an order has shipped, we can’t modify or cancel it. For full details, see our Shipping & Returns Policy.

Returns and Refunds

We stand behind the quality of our products and offer a 60-Day Satisfaction Guarantee. If you’re not completely satisfied, you can request a refund within 60 days of delivery, even if you’ve opened and tried the product.

To request a refund, contact us at contact@trybloombod.com with your order number and a brief explanation of your experience.

Refunds apply to one opened packet per order for first-time purchases only. Shipping fees are non-refundable, and customers are responsible for return shipping costs. Refunds are processed within 5–10 business days after approval.

Cancellations

You may cancel or change a subscription at any time before the next order is processed. Once an order has been shipped, it can no longer be canceled but may qualify for a refund under our 60-Day Guarantee.

Pre-orders can be canceled before they ship. After shipment, you may request a refund once you receive your order.

See our Cancellations Policy for complete details.

Customer Contact and Support

You can contact our customer support team anytime at contact@trybloombod.com. We typically respond within 1–2 business days (Monday to Friday, 9 AM – 5 PM PST). Messages received on weekends or holidays will be answered the next business day.

Intellectual Property

All content on this website — including text, graphics, logos, images, and product descriptions — is the property of BloomBod and protected by copyright and trademark laws. You may not reproduce, distribute, or use any of this content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, BloomBod, its affiliates, and employees are not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim related to your purchase will not exceed the amount you paid for the product.

Our gummies are intended for general wellness support and are not a substitute for professional medical advice. Always consult your healthcare provider before starting any new supplement.

Privacy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to learn how we collect, use, and safeguard your data.

Governing Law

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law principles.

Contact Information

Questions about these Terms should be sent to us at contact@trybloombod.com.